Steamery

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

RETURNS & EXCHANGES

If you are not fully satisfied with your purchase you may return it. All returns must be in the same condition as sold, unworn, with all tags still attached & original product packaging as appropriate.

For reasons of hygiene & safety, returns/exchanges on lingerie, pierced earrings or toiletries cannot be accepted.

IN-STORE RETURNS
Items bought in our store may only be exchanged or refunded.

Full price goods may be refunded or exchanged within 14 days of purchase.

Sale items may be refunded or exchanged within 7 days of purchase.

Please retain your email receipt with your purchase number so we may process the return. 

ONLINE RETURNS
Full price goods ordered on-line may be refunded or exchanged within 14 days of delivery.

Sale items ordered on-line may be refunded or exchanged within 7 days of delivery/purchase only.